Privacy Policy

Last updated: October 20, 2026

This Privacy Policy describes how Call The Pest Pro ("we," "us," or "our"), owned and operated by MGM Scale Craft LLC, collects, uses, and shares information when you visit call-the-pest-pro.lovable.app (the "Site") or call the phone number listed on the Site.

1. Who We Are

Call The Pest Pro is a free referral service that connects consumers with independent pest control service providers. We do not perform pest control services ourselves and are not affiliated with any specific provider.

2. Information We Collect

• Call information: your phone number, caller ID data, approximate location derived from your area code, date, time and duration of the call.
• Call recordings: calls may be recorded for quality and compliance purposes.
• Information you share: details you voluntarily provide on a call, such as your ZIP code and the pest problem you are experiencing.
• Usage data: IP address, browser type, device information, pages visited and referring URLs, collected via cookies and similar technologies.

3. How We Use Information

• To route your call and connect you with an independent service provider in your area.
• To monitor call quality, train staff, resolve disputes and comply with legal obligations.
• To measure advertising performance and improve the Site.
• To prevent fraud and protect our rights.

4. How We Share Information

When you call, your call and related information are shared with the independent service provider to whom you are connected. We may also share information with vendors that help us operate our call routing, tracking and analytics; with advertising partners for attribution; when required by law; or in connection with a merger or sale of assets. We do not sell your personal information for money.

5. Call Recording

By calling the number on this Site, you acknowledge and consent that your call may be monitored and recorded for quality and compliance purposes. If you do not consent, please do not call.

6. Cookies and Tracking

We and our partners use cookies, pixels and similar technologies for analytics and advertising. You can control cookies through your browser settings.

7. Data Retention and Security

We retain information only as long as needed for the purposes described above or as required by law, and use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

8. Your Rights

Depending on where you live, you may have the right to access, correct, delete or opt out of certain uses of your personal information. To make a request, contact us as described below.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect information from children.

10. Third-Party Providers

Service providers you are connected with are independent businesses with their own privacy practices. We are not responsible for their practices.

11. Changes

We may update this policy from time to time. The "Last updated" date above reflects the latest version.

12. Contact Us

MGM Scale Craft LLC, operator of Call The Pest Pro. Contact us through call-the-pest-pro.lovable.app.